Frequently Asked Questions
Everything you need to know about styling your dream home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery usually takes between 5 to 10 business days. Large freight items may require additional scheduling time.
Do you offer international shipping?
Currently, Shop Now ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture pieces, and shipping costs for returns are the responsibility of the customer.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your status directly through your Shop Now account dashboard.
Are your wood products sustainably sourced?
Yes, we prioritize environmental responsibility. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed wood materials to ensure a minimal ecological footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for larger purchases.